White Label Partner Terms of Service.
These Terms govern participation in the RED PRESS WIRE LTD White Label Partner Program, including partner accounts, prepaid wallet credit, wholesale tier pricing and the resale of our distribution services under your own brand. They are separate from, and take precedence over, our standard retail Terms of Service.
Effective Date: August 7, 2026
This document applies only to white label partner accounts. If you are purchasing press release distribution as an end client, our standard Terms of Service and standard Refund Policy apply instead. Partner refunds are governed exclusively by the White Label Refund Policy.
1. Parties, Scope & Order of Precedence
1.1. RED PRESS WIRE LTD ("we", "our", "us", "RedPress"), a limited company registered in England and Wales under company number 17054431, with registered office at Suite 10560 5 Brayford Square, London, United Kingdom, E1 0SG, operates the White Label Partner Program accessible through the partner portal at redpress.net.
1.2. Partner: "You", "Partner" or "Reseller" means the business entity or sole trader that registers a white label partner account. By registering an account, funding a wallet balance, or placing any order through the partner portal, you confirm that you accept these Terms in their entirety. We log IP addresses and timestamps of this acceptance for compliance and dispute resolution purposes.
1.3. Business-to-Business Contract: The White Label Partner Program is offered exclusively to businesses acting in the course of a trade, business, craft or profession. You warrant that you are not contracting as a consumer. Accordingly, the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 — including the 14-day right to cancel — do not apply to any transaction under these Terms.
1.4. Precedence: Where these Terms conflict with our standard retail Terms of Service, these Terms prevail for all partner account activity. Matters not addressed here are governed by the standard Terms of Service.
2. Partner Account & Eligibility
2.1. Partner accounts are approved at our sole discretion. We may request company registration details, VAT identification, or evidence of trading activity before activating an account or releasing wallet functionality.
2.2. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account, including orders placed by your employees, contractors or sub-agencies.
2.3. Partner accounts are personal to your business. You may not sell, lease, share or transfer an account, its wallet balance, or its discount tier to any third party without our prior written consent.
2.4. One partner account is permitted per business entity. Creating multiple accounts to obtain additional promotional benefits or to circumvent these Terms is grounds for immediate suspension and forfeiture of remaining balance under Section 10.
3. Prepaid Wallet Credit
3.1. Prepaid Model: The Program operates exclusively on a prepaid basis. Funds you add to your partner account ("Deposit") are immediately converted into non-refundable wallet credit ("Balance") denominated in US Dollars. No invoicing, credit line, or post-payment facility is offered.
3.2. Deposits Are Final and Non-Refundable: Every Deposit constitutes a final sale of prepaid service credit. Once a Deposit is processed, it is not refundable, not withdrawable, not exchangeable for cash, and not reversible, in whole or in part, whether the Balance has been used or not. Full details are set out in the White Label Refund Policy, which forms an integral part of these Terms.
3.3. Unlimited Validity — No Expiry: In direct consideration of the non-refundable nature of Deposits, your Balance carries an unlimited right of use with no expiry date. Your Balance will never expire, lapse, be reduced by dormancy or maintenance fees, or be subject to any minimum monthly or annual spend requirement. You may use your Balance at any time, in any amount, for as long as your partner account remains in good standing.
3.4. Non-Transferable: Balance may not be transferred between partner accounts, assigned to a third party, gifted, resold as a credit instrument, or converted into any monetary instrument. Balance is not electronic money, not a deposit, and confers no interest, dividend or property right beyond the right to receive our services at the applicable price.
3.5. Currency & Fees: All Balances and prices are in USD. Any currency conversion charges, cross-border fees, or card issuer fees applied by your bank or by our payment processor are your responsibility and are not credited to your Balance.
3.6. Statement of Account: Your current Balance, discount tier and full transaction ledger are visible at all times in the partner portal. The ledger recorded in our systems is the definitive record of your Balance. You should review it after each transaction and notify us of any discrepancy within 30 days.
4. Wholesale Tier Pricing & Discounts
4.1. Tier Assignment: The value of a single Deposit determines your wholesale discount tier. As at the Effective Date, tiers are: Silver (Deposit of $500 or more — 10% discount), Gold ($1,000 or more — 15%), Platinum Elite ($1,799 or more — 20%) and Supreme ($4,500 or more — 25%).
4.2. Tier Is Permanent and Never Downgraded: Once achieved, your discount tier is applied permanently to your partner account. It is not reduced when your Balance is spent, and it does not require renewal, recurring deposits or any minimum ongoing volume. A larger subsequent Deposit upgrades your tier; no action can downgrade it.
4.3. Order Pricing: Each order is billed at the then-current retail list price of the selected package or marketplace placement, less your tier discount, and is deducted from your Balance at the moment the order is submitted. Where your Balance is insufficient to cover an order, the order cannot be placed until additional funds are added.
4.4. Price Changes: Retail list prices, package composition, marketplace inventory and outlet availability may change at any time. Changes apply to orders placed after the change takes effect and do not retroactively alter the cost of completed orders. Price changes do not entitle you to a refund of, or an adjustment to, an existing Balance.
4.5. Deposits Are Not Subscriptions: Deposits are one-off purchases of credit. Nothing in the Program constitutes a recurring subscription, and no automatic renewal, recurring charge or auto-top-up is applied to your payment method unless you expressly initiate it.
5. White Label Rights & Branding
5.1. Licence to Resell: Subject to your continued compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable right to resell our distribution services to your own clients under your own brand, at retail prices you determine at your sole discretion.
5.2. Non-Branded Delivery: Distribution reports and deliverables generated through the partner portal are supplied without RedPress branding and may carry your agency logo and identity as configured in your account. You are responsible for the accuracy of the branding assets you upload and warrant that you hold all necessary rights to them.
5.3. No Misrepresentation: You may present the service as your own, but you may not misrepresent the nature, scope or results of the service; may not claim ownership of our network, technology or media relationships; and may not state or imply a partnership, agency, endorsement or joint venture with any third-party outlet, publisher or news organisation featured in our network.
5.4. Our Marks: No licence is granted to use the RED PRESS WIRE LTD name, the RedPress mark, or our logos in your marketing without prior written consent, except where you choose to disclose us as your supplier.
5.5. No Solicitation of the Network: You may not use the outlet lists, pricing data, marketplace inventory or reporting supplied through the partner portal to directly solicit, contract with, or attempt to bypass our network partners.
6. Your Relationship With End Clients
6.1. You Contract as Principal: You contract with your own clients in your own name and on your own account. We have no contractual relationship with, and owe no duty to, your end clients. You are not our agent, employee, franchisee or legal representative, and you may not incur obligations on our behalf.
6.2. Your Own Commercial Terms: You are solely responsible for your own pricing, terms of sale, refund policy, invoicing, tax treatment, consumer-law compliance and customer support toward your clients. Your obligations to your clients — including any refund you elect to grant them — do not create any corresponding obligation on us, and never entitle you to a cash refund of your Balance.
6.3. Client Data: Where you submit personal data of your clients or their representatives (including media contact details) into the platform, you act as controller and we act as processor. You warrant that you have a lawful basis for the disclosure and will respond to any data subject request concerning your clients.
7. Content Standards, Warranties & Indemnity
7.1. All content submitted through the partner portal is subject to the same editorial and compliance standards as retail orders. You warrant, for every submission and on behalf of the underlying client, that the content is factual and verifiable; does not infringe intellectual property rights; is not defamatory, libelous, obscene, threatening or abusive; and does not promote unlawful acts, unregulated financial or cryptocurrency offerings, unlicensed gambling, or prohibited substances.
7.2. Editorial Discretion: We may reject, edit, delay or remove any submission that fails our compliance review or that a downstream publisher declines. Rejection for a breach of Section 7.1 does not entitle you to a re-credit of the amount deducted.
7.3. Indemnity: You agree to indemnify and hold harmless RED PRESS WIRE LTD, its directors, employees and network partners against all claims, damages, losses, regulatory penalties and reasonable legal costs arising from content you submit, from your representations to your clients, or from your breach of these Terms.
8. Service Delivery & Network Composition
8.1. Standard editorial review and distribution operate on an indicative timeframe of 24 to 72 business hours. Where a downstream publisher is undergoing maintenance or extended editorial review, publication may be delayed by up to 30 days. Indicative timeframes are not warranties and delays do not constitute grounds for a refund.
8.2. Count Guaranteed, Outlet Not Guaranteed: We guarantee the minimum quantitative placement count of the purchased package. We do not guarantee publication on any specific named outlet. Every outlet in the network is editorially independent and its editors will decline any submission that does not meet their own editorial standards, at their sole discretion and without obligation to state a reason. Such a decision is not a failure of our service and gives rise to no Re-Credit. You must reflect this limitation in the commitments you give your own end clients; a guarantee you choose to give a client beyond this is yours alone to honour.
8.3. Our network is regularly updated; outlets may be added, modified or removed. Changes to network composition do not constitute grounds for a refund, a re-credit, or a compensation claim.
9. Confidentiality
9.1. Wholesale pricing, tier discounts, marketplace cost data and unreleased platform features are our confidential information. You may disclose them only to employees and contractors who need to know them and who are bound by equivalent confidentiality obligations, and you may not publish them or share them with competitors.
9.2. This obligation survives termination of your partner account for a period of three (3) years.
10. Suspension, Termination & Effect on Balance
10.1. Account in Good Standing: While your account remains in good standing, your Balance remains available indefinitely in accordance with Section 3.3, including during periods of inactivity of any length.
10.2. Suspension for Breach: We may suspend or terminate a partner account immediately where you breach these Terms, submit unlawful or fraudulent content, initiate an unjustified chargeback, attempt to circumvent tier pricing, or bring our network or reputation into disrepute.
10.3. Forfeiture: Where an account is terminated for cause under Section 10.2, any remaining Balance is forfeited and is not refunded, transferred or reinstated. Where we terminate the Program itself for convenience, we will give you at least ninety (90) days' notice to consume your remaining Balance, and any unused Balance at the end of that period is forfeited.
10.4. Voluntary Closure: You may close your partner account at any time. Closing an account does not create a right to a refund of any remaining Balance, which is forfeited on closure. If you wish to preserve your credit, simply leave the account open — there is no fee, no expiry and no minimum spend for doing so.
11. Limitation of Liability
11.1. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited.
11.2. Subject to Section 11.1, our total aggregate liability arising out of or in connection with any order shall not exceed the amount of Balance actually deducted for that order.
11.3. Subject to Section 11.1, our total aggregate liability arising out of or in connection with these Terms in any twelve (12) month period shall not exceed the total value of Deposits paid by you to us in that period.
11.4. We are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, damage to your relationship with your clients, or any indirect or consequential loss, whether or not foreseeable.
12. Amendments, Governing Law & Jurisdiction
12.1. Amendments: We may amend these Terms to reflect changes in law, payment infrastructure, network composition or platform capability. Material changes will be notified to the email address registered to your partner account and published on this page with a revised Effective Date. Continued use of your account after the revised Effective Date constitutes acceptance. No amendment will ever introduce an expiry date, dormancy fee or minimum spend requirement on a Balance already funded before that amendment.
12.2. Entire Agreement: These Terms, together with the White Label Refund Policy and our Privacy Policy, constitute the entire agreement between the parties in respect of the Program and supersede all prior arrangements, proposals or representations.
12.3. Governing Law: These Terms and any dispute arising out of them are governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
12.4. Third Parties: No person other than the parties has any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms. Your end clients acquire no rights against us.
13. Partner Contact Information
For partner onboarding, wholesale pricing, tier upgrades or any question about these Terms, contact our Partner Desk.
RED PRESS WIRE LTD
White Label Partner Desk • Co. No. 17054431
Suite 10560 5 Brayford Square,
London, United Kingdom, E1 0SG